Teapplix Blog

Debugging QuickBooks WebConnector XML Errors

admin — Wed, 08 Sep 2010 16:35:05 +0000

To debug WebConnector XML errors, you need to change the log level into “VERBOSE” mode from the normal “DEBUG” mode:

1. run regedit:

2. find HKEY_CURRENT_USER\Software\Intuit\QBWebConnector Entry

3. select the “Level” key and right mouse click, select “Modify”:

4. change the value from “DEBUG” to “VERBOSE”

5. Restart Web Connector, clear the log and perform a sync operation. The log will contain more detailed debug info. Note that the information in the log may contain sensitive data, please use caution when sending the log to thirdparties.

You should restore the “Level” key to “DEBUG” after the problem is found.

Enhanced QuickBooks Integration

admin — Tue, 17 Aug 2010 15:58:54 +0000

One major change in Teapplix QuickBoooks Connector is that you can now use it as an standalone service. It
no longer depends on you using Teapplix for shipping.

In addition, we added the following enhancements:
1) create customers
2) create sales orders vs sales receipts
3) automatically create needed objects like accounts, shipping & handling item and customer records
4) “build inventory” automatically for assemblies

Comcast emails

admin — Tue, 17 Aug 2010 02:34:12 +0000

We just resolved an issue where our ship notification email to Comcast email addresses are bouncing. This should not happen any more.

Teapplix TShip Enhancements

admin — Thu, 22 Jul 2010 01:24:57 +0000

We now group multiple item orders paid together as an single order. In addition, if an order is marked as shipped on eBay, then TShip will automatically reflect that.

Note that if you cancel an order, you need to cancel it again in Teapplix.

Custom Queues

admin — Thu, 22 Jul 2010 01:23:51 +0000

We added 2 custom queues to our UI. You can assign orders to these queues. This can be used for drop shipping, assigning orders to multiple people to process/review, etc.

Printing international characters via Endicia DaZzle

admin — Tue, 29 Jun 2010 17:10:09 +0000

We have made some fixes to allow Endicia DaZzle to print international characters correctly. Please note that international character support in DaZzle is pretty limited and so far only a subset of European language characters are supported.

To print correctly, you must turn OFF the “remove unprintable characters” option in DaZzle Preferences:

Also note that sometimes PayPal sends Teapplix an order that has incorrect character set encoding. When this happens Teapplix open orders will display an address that looks wrong. We are working with PayPal to address this issue.

Fix ebay custom label update issue, add sales record number.

admin — Fri, 11 Jun 2010 05:45:03 +0000

We fixed a bug where when you revise custom label for a live listing, sales data afterward may still be showing the old custom label.

In addition, for eBay Selling Manager users, Sales Record Numbers are now displayed on the packing list.

Switch to utf-8 character set

admin — Wed, 09 Jun 2010 00:12:36 +0000

We switched to UTF-8 as our default application character set. UTF-8 works better in showing international languages.

Teapplix Releases Shipping Application on eBay Platform

admin — Thu, 18 Feb 2010 23:46:22 +0000

PALO ALTO, Calif. – February 18, 2009 – Silicon Valley startup Teapplix announced today the release of its popular Shipping Automation Application on the eBay Apps platform.

Named Teapplix TShip, the application will be directly accessible by eBay sellers under their “My eBay” tab. The tight integration allows eBay sellers to speed up their daily shipping tasks ten fold, without leaving the familiar eBay platform. A 14 day free trial is provided together with free email support.

Teapplix power outage due to east Palo Alto plane crash

admin — Thu, 18 Feb 2010 01:00:47 +0000

We want to let you know that we are without power in our office on Feb 17, 2010. Hopefully this gets resolved soon:

http://www.washingtonpost.com/wp-dyn/content/article/2010/02/17/AR2010021703753.html

This power outage does not affect any of the Teapplix’s application infrastructure. However, our development and customer support environment is currently offline.

Our main phone number is currently offline. We can retrieve email and voice mail from free wifi spots, but our response will be slower.

This may be a good time to describe a bit of our hosting infrastructure and our backup procedures.

Teapplix’s main application site is hosted in Michigan. This include our web servers and our database server.

Teapplix maintains a backup hosting environment in Florida. There is a 5 second database replication between our main site and our backup site. This way the maximum data you lose will be 5 seconds in case our main site is completely destroyed.