Share On Facebook
Share On Twitter
Share On Google Plus
Share On Linkdin
Share On Pinterest

Open orders display change

Teapplix now displays item title, SKU, and location code if assigned on the open orders page.

One application for this is that if you have multiple warehouses or your inventory is handled by different people, you can put that in the location code using the remember weight screen. That location code can be used to sort your orders. Then you can use bulk update to move the orders to different custom queues so multiple people can process them.

This entry was posted in Site Updates and tagged , . Bookmark the permalink.

239 Responses to Open orders display change

  1. Andrew Monda says:

    I think this is acutally making it more confusing and will probably create more packing problems.. can there be a way to shut this off so I only see the sku.

    -Andrew Monda

  2. Josh says:

    This new change makes the batch print screen look very confusing. It is no longer user friendly.

    Please allow users the ability to disable this new user interface.

    For new accounts this may not be an issue.. but changing a layout that your existing accounts are comfortable with is a good way to lose long-time customers.

  3. Josh says:

    I know that this does not relate to the new user interface.. however, I would suggest focusing some time on resolving the APO / FPO / DPO address issue (rather than changing the interface around).

    For at least 4 months we have been unable to batch print APO/FPO/DPO addresses in Teapplix. As a result, we must manually print these out one by one. This is extremely time consuming for sellers who receive a large volume of APO/FPO/DPO orders.

    Is this something that will be resolved soon?

  4. admin says:

    I understand anytime we change the open order screen, there’s always an adjustment for people that are used to the old way.

    We made this change in response to a large number of customer requests. For example:

    Our new page design adds more information and do not remove any functions, and the SKU is shown in bold. So I would suggest let’s try this out for a couple of weeks to see if you get used to it. We are definitely open to ways to improve the display to make it better, so do send us your comments after you use it for a while.

    As for the APO/FPO/DPO problem, please contact support via email or contact us form or phone. You should be able to print these in bulk and there is no outstanding bug reports in this area.

  5. Andrew Monda says:

    seriously.. this is wicked confusing to me and anyone else looking at it. this is already slowing down my daily process. not cool bro.

  6. admin says:

    I had one suggestion to reduce the font size of the title display. Can you all call our office number so we can look at the account and understand your issue better? We received a large number of requests to add the title on the screen so we can’t take it back out. But we can definitely adjust sizes or move things around to make the display clearer.

  7. Andrew Monda says:

    The problem I am having is that.. I am looking at my sku’s that are already defined which are in bold.. and not looking at the item name for each one.. and if a sku is not yet defined.. it will not be bold.. and I am missing it. This idea will not work in the long run because eBay is is bumping up amount of characters you can have in titles, which will lead to more confusion in the open orders page along with longer loading time.

  8. admin says:

    We have done 2 more changes in an effort to accommodate the above feedback:
    1) we have removed the item number for all but eBay orders, since nobody cares about amazon item numbers
    2) we have reduced the font size for the title display.

    One further change being considered is to truncate title display to a certain length so it displays in a single line. The lack of SKU issue mentioned above, won’t that be solved if you make it a policy to always assign SKU? We are pushing people into this direction after this change, because our future inventory management function depends on having SKU always.

    Note we have spoken to many customers since the change, we do have a silent majority who very much like the change. But we do want to make the open order display the best it could be, so please keep the comments going.

Comments are closed.