Teapplix ActionShip supports CommerceHub integration through xml over sftp integration method.
Currently we only support Order Sync. ActionShip will download orders, confirm them, and upload tracking numbers. ActionShip will also mark a CommerceHub order as cancelled if you cancel the order in ActionShip first, using bulk update.
For the stores that require invoice (Home Depot, Lowes, Bed Bath and Beyond, etc), ActionShip can automatically send invoice after you ship the order in ActionShip.
Please note we currently don't generate the store specifically required Packing Slip. You will need to go to CommerceHub portal to generate them.
And we do not handle inventory updates on CommerceHub stores, except The Home Depot (please contact us for instruction).
We currently have the following channels via Commercehub
- Walmart DSV (*ActionShip also has native WalmartDSV integration)
- Home Depot
- Home Depot Special Order
- Dick's Sporting Goods
- Lowes (we will send Acknowledgement once the order is downloaded)
- Bed Bath and Beyond
- JC Penney
Integration options with CommerceHub
In order to integrate to CommerceHub, each seller must go through a certification process.
The cost of this "re" certification is $200 each for the above already supported channel via CommerceHub. The cost of certification for new channel (not listed above) is $700.
The above do not include any fees charged by CommerceHub on using their software.
CommerceHub has several options for communication methods. Teapplix ActionShip uses the option of XML file over SFTP server.
Please login to to your CommerceHub account, configure the communication method as XML file and SFTP server. And make sure to only choose this option for the following: PO Acknowledgement, Order Processing, Ship Confirmation, and Invoice.
Note: For Inventory Advice, we currently do not support it, so you need to use CommerceHub OrderStream portal to upload your inventory. Please choose the "Web" option in both Message Format and Connectivity Option.
Certification Required by CommerceHub
Please obtain the following information from CommerceHub, and contact us with the following information:
- CommerceHub contact person information during the certification testing
- Email from CommerceHub with the following info
2.1) xml guide for integrating channel
2.2) test guide for integrating channel.
2.3) Test SFTP site login credential