We are planning on releasing a change to Teapplix remember weight system, in preparation for release of our new inventory management solution.

Currently, the key used for remember weight lookup is the item name on the order line item. For some people, item name is not the SKU of the item. The real SKU is actually assigned to something else in Teapplix, using the remember weight screen, or by populating the product_xref table.

Our planned enhancement will make the "SKU" the key for remember weight lookup. This way, if you have multiple titles mapping to the same SKU, you only need to enter the weight information for the SKU, you don't have to enter weight information once per title.

Our user interface will change accordingly:

• remember weight screen - this screen will change. The SKU field will auto look up for inventory item already defined, if you select one, the weight information will automatically populate.
• remember weight screen - if you leave SKU field blank, it is assumed that item name is the same as SKU. Any weight information will be saved under the item name as SKU.
• Setup => Weight Table screen will be replaced by the "Inventory" tab.
• Instead of 2 tables: item name to weight, item name to sku, there will now be 3 tables: products table, weight table, and item name mapping table.
• You can import / export data into all 3 tables under the "Inventory" tab.
• We have added "customs description" and "customs value" fields on products. These will be used to populate your customs forms. If these values are blank, we will use item description and price sold instead.
• Item name mapping table only has 2 fields now: name and mapped SKU. All the other fields are moved to the product table.

We experienced a backup hard drive failure on one of our servers Saturday, Oct 10th. We have replaced the problem server on Sunday. Our site is down from 2pm to 4:30pm pacific time.

If you have custom API integration to Teapplix, please check to make sure that your API logic either has retries, or you resend any api calls missed during that time.

Our site remains slow due to the need to re-sync our hard drive. This is expected to complete in 24 hours.

You can now search for Cancelled orders under Order History. You can use this feature to get a list of orders to refund.

In addition, you can search orders by tracking number.

We also made a change to search display for combined orders:

• If you combine orders A & B into C, and ship C.
• When you search for shipped orders A & B & C all display.
• Order C will have a check box so you can print the packing list for the actual shipment.
• Order A & B will not have a checkbox, so you don't accidentally generate a packing list for them and ship them.

We released new layout for HK China label:

• A Hong Kong CN22 + address label on a A4 half page
• US integrated CN22 form

You can choose which one you want under Setup => Shipping.

In addition, we have updated HK Post weight so that you can enter weight in "grams".

Also, a bug on manually entered order ("Add") is fixed.

Please clear your browser cache.

We released several bug fixes:

1) update and combine error for certain countries are fixed.

2) for oscommerce based shopping carts (zencart, oscommerce, creloaded), the order line item subtotal is wrong, this has been fixed for new orders imported after 11/02.

We have released some enhancements:

1) you can now select to "save" the ship date selection for the current session. For example, if you select "Ship Date" to be "Tomorrow", you can save it so that all open order display shows "Tomorrow" as ship date by default. This election will be good until you save another ship date or log out.

2) Orders displayed under "Hold", "Combine", "Custom1", "Custom2" queue will no longer automatically be "selected".

We have released a revised plugin for Firefox 7. Please click on "Quick Start Guide" => Firefox and install or upgrade your plugin to make "USPS Direct Print" work.