Search by Tracking Number, Cancelled Order Search

You can now search for Cancelled orders under Order History. You can use this feature to get a list of orders to refund.

In addition, you can search orders by tracking number.

We also made a change to search display for combined orders:

  • If you combine orders A & B into C, and ship C.
  • When you search for shipped orders A & B & C all display.
  • Order C will have a check box so you can print the packing list for the actual shipment.
  • Order A & B will not have a checkbox, so you don't accidentally generate a packing list for them and ship them.
Posted in Site Updates | 256 Comments

New HK China Label layout, updated javascript

We released new layout for HK China label:

  • A Hong Kong CN22 + address label on a A4 half page
  • US integrated CN22 form

You can choose which one you want under Setup => Shipping.

In addition, we have updated HK Post weight so that you can enter weight in "grams".

Also, a bug on manually entered order ("Add") is fixed.

Please clear your browser cache.

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Country bug fixed, oscommerce based shopping carts subtotal

We released several bug fixes:

1) update and combine error for certain countries are fixed.

2) for oscommerce based shopping carts (zencart, oscommerce, creloaded), the order line item subtotal is wrong, this has been fixed for new orders imported after 11/02.

Posted in Site Updates | 787 Comments

Combine orders

Support for combining orders with a single click, works on orders from all sources:

https://www.teapplix.com/help/?page_id=497

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Sticky ship dates, no order auto checkbox

We have released some enhancements:

1) you can now select to "save" the ship date selection for the current session. For example, if you select "Ship Date" to be "Tomorrow", you can save it so that all open order display shows "Tomorrow" as ship date by default. This election will be good until you save another ship date or log out.

2) Orders displayed under "Hold", "Combine", "Custom1", "Custom2" queue will no longer automatically be "selected".

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Shipping from HK & China to the US

We have released an experiment shipping label layout to help customers who need to ship from Hong Kong, China and other countries to the US.

Select a list of orders, and press on the "HK China Label" button and you will see an integrated CN22 form / address label print out, 2 per page. After that you can use bulk update to mark the order as shipped.

Please send us feedback on this feature.

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Support for Firefox 7

We have released a revised plugin for Firefox 7. Please click on "Quick Start Guide" => Firefox and install or upgrade your plugin to make "USPS Direct Print" work.

Posted in Site Updates | 178 Comments

Support for NewEgg Marketplace

We have just released support for NewEgg Marketplace.

Teapplix fetch orders from NewEgg via ftp and confirms orders as shipped automatically. To setup NewEgg integration, go to Setup => Others => Shipping Carts, and select "newegg" as your source and fill in your ftp details.

You need to ask NewEgg for ftp access. Also, you need to setup your NewEgg account to generate order reports in CSV format.

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New lower insurance rates for USPS international

The discount package insurance you purchase through Teapplix will be cheaper starting October 1st, 2011. For international USPS shipments, rates for insurance will be $0.89 per $100, no matter what mail class.

The limit is $5000 for Priority Mail / Express Mail International and $1000 for First Class International.

Domestic rates for USPS will remain $0.69 per $100 whether you have delivery confirmation or not.

The limit is $5000 if you have tracking, $1000 if you don't.

Rates for UPS / FedEx shipments will remain at $0.40 per 100 for domestic and $0.50 per $100 for international.

Remember you can put in automatic rules to add insurance, with separate rules for domestic vs international, under "Setup" => "Insurance". Often times, rates are cheaper than adding signature requirements, while still have your package protected for loss or damage.

Posted in Site Updates | Tagged , , , | 5,350 Comments

Sears / Buy.com order import changes

We will revise our Buy.com and Sears Marketplace import tonight, 9/20 around 9pm PDT.

Previously, we assign the item title => Teapplix item name.

After the change, we will assign the SKU => Teapplix item name. The Sears/Buy.com item title will become Teapplix item description.

The main impact is that your remember weight entries may need to be revised for these orders.

Teapplix is gradually revising other marketplace imports such that Teapplix item name will always correspond to the SKU on those marketplaces. Here's what will eventually happen to other marketplaces

  • Amazon - currently a user option, in future this will be hardwired to import SKU to item name
  • eBay - currently a Teapplix set via email requests (SKU in custom label field)
  • NewEgg - hardwired to import SKU as item name
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