Teapplix TShip Enhancements

We now group multiple item orders paid together as an single order. In addition, if an order is marked as shipped on eBay, then TShip will automatically reflect that.

Note that if you cancel an order, you need to cancel it again in Teapplix.

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Custom Queues

We added 2 custom queues to our UI. You can assign orders to these queues. This can be used for drop shipping, assigning orders to multiple people to process/review, etc.

Posted in Site Updates | 573 Comments

Printing international characters via Endicia DaZzle

We have made some fixes to allow Endicia DaZzle to print international characters correctly. Please note that international character support in DaZzle is pretty limited and so far only a subset of European language characters are supported.

To print correctly, you must turn OFF the "remove unprintable characters" option in DaZzle Preferences:
remove unprintable
Also note that sometimes PayPal sends Teapplix an order that has incorrect character set encoding. When this happens Teapplix open orders will display an address that looks wrong. We are working with PayPal to address this issue.

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Fix ebay custom label update issue, add sales record number.

We fixed a bug where when you revise custom label for a live listing, sales data afterward may still be showing the old custom label.

In addition, for eBay Selling Manager users, Sales Record Numbers are now displayed on the packing list.

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Switch to utf-8 character set

We switched to UTF-8 as our default application character set. UTF-8 works better in showing international languages.

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Teapplix Releases Shipping Application on eBay Platform

PALO ALTO, Calif. – February 18, 2010– Silicon Valley startup Teapplix announced today the release of its popular Shipping Automation Application on the eBay Apps platform.

Named Teapplix TShip, the application will be directly accessible by eBay sellers under their "My eBay" tab. The tight integration allows eBay sellers to speed up their daily shipping tasks ten fold, without leaving the familiar eBay platform. A 14 day free trial is provided together with free email support.

Posted in Teapplix News | 38 Comments

Teapplix power outage due to east Palo Alto plane crash

We want to let you know that we are without power in our office on Feb 17, 2010.  Hopefully this gets resolved soon:

http://www.washingtonpost.com/wp-dyn/content/article/2010/02/17/AR2010021703753.html

This power outage does not affect any of the Teapplix's application infrastructure. However, our development and customer support environment is currently offline.

Our main phone number is currently offline. We can retrieve email and voice mail from free wifi spots, but our response will be slower.

This may be a good time to describe a bit of our hosting infrastructure and our backup procedures.

Teapplix's main application site is hosted in Michigan. This include our web servers and our database server.

Teapplix maintains a backup hosting environment in Florida. There is a 5 second database replication between our main site and our backup site. This way the maximum data you lose will be 5 seconds in case our main site is completely destroyed.

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We have our own blog!

Well, part of the plan this year is to open up our website and be more "social". So come check back with us. We are going to add a user forum and start sending updates via twitter, facebook and linkedin groups!

Feel free to let us know where you most want to communicate and get updates from us!

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Teapplix Announces Infopia Integration

Teapplix Announces Infopia Integration


Teapplix announced today the general availability of full integration with Infopia. Teapplix now has bi-directional integration with Infopia. Orders will be downloaded into Teapplix automatically via web services api, and tracking numbers posted back to Infopia.

In production already at several Infopia customers, Teapplix Shipping Automation saves time and money for Infopia customers in their shipping operations.

The full SaaS delivery model means no need to worry about database backup and networking setups. Teapplix frees Infopia customers from doing constant client software patches, and allows them to access their order management system from anywhere with a browser.

In addition, Teapplix's advanced weight modeling capability means that most orders come in ready to ship, without the customer having to enter weight / shipping methods.

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Teapplix Announces Release of QuickBooks Integration

Teapplix Announces Release of QuickBooks Integration


Teapplix today announced the general availability of QuickBooks Integration feature. After extensive user trials, our QuickBooks Integration is ready for production use.

Teapplix can now export your shipped orders as SalesReceipts into QuickBooks automatically. Our SalesReceipt export has the following features:

  • each item is mapped to the correct Quickbooks Inventory Item or Item Assembly, regardless of what channel the order come from and what title / sku it is called
  • SalesReceipts has line item price, shipping charge, insurance charge, PayPal fees and Amazon fees properly represented
  • SalesReceipt has customer name, address, email and shipping info.
  • You can control the accounts that sales proceeds, shipping & insurance fees goes to

In addition, Teapplix can optionally automatically create QuickBooks Inventory Items for you.

Teapplix QuickBooks integration is an optional feature that is priced based on your monthly package volume. QucikBooks Integration is free for smaller volume sellers and $9.99 to $24.99 a month for larger volume sellers. Please click here for pricing details.

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