If you use Amazon "Multi-Channel Fulfillment", and have ship your non Amazon orders via FBA, you can now obtain tracking numbers from Amazon and load into Teapplix.

For details, see: https://www.teapplix.com/help/?page_id=1159

We recently saw issues regarding duplicate USPS tracking numbers.  In this particular case our customer was using Stamps.com so we contacted Stamps.com and here is their response:

What we have observed recently from the USPS website is USPS has not been scrubbing out old tracking information from their tracking events page. Once the USPS receives our daily report of available tracking numbers we issued from the tracking number pool, the USPS website then updates that webpage to reflect current tracking event information.

Please note that tracking numbers older than 6 months are recycled and are made available for use by the USPS.

We are actively reaching out to the USPS to inform and make them aware of this behavior and how it's impacting customers. We'll be sure to follow-up with additional information as it becomes available.

We will update this post accordingly.

Teapplix has released support for "USPS Consolidators" that handle international shipping.

You will generate your labels for international orders via your Endicia account using the USPS button. The label has no postage, but is good for companies like Globegistics etc.

To turn on this mode:

1. You need to have your Endicia account enabled for the consolidator account
2. In Teapplix "Setup => Shipping", make sure your USPS Provider is set to "Endicia", and then checkbox the "USPS Consolidators" checkbox.
3. Save the page

Once you save, you will see that for international orders, you have 3 additional shipping methods:

1. Intl. Priority Mail M-Bags
2. Intl. Surface Air Lift M-Bags
3. Generic Intl. Consolidator

You can select these shipping methods, put in any weight, and press 'USPS' button to generate the shipping labels needed for the consolidators.

We have updated our Amazon MWS API integration logic:

• Merchant fulfilled orders marked as shipped on Amazon will be imported or updated as shipped in Teapplix
• Merchant fulfilled orders marked as cancelled on Amazon will be marked as cancelled in Teapplix

Note that the above update may have delays and may not be instantaneous. Some orders may initially import as open orders, and later be marked as shipped in Teapplix. There is a "Sync Orders Now" button in Teapplix, if you want to make sure all existing orders in Teapplix are updated to the right status, please press "Sync Orders Now" and make sure it completes without failure before processing your orders.

We have released support for Amazon Europe (UK, FR, DE, IT, ES) as well as Amazon Canada.

Teapplix will automatically import orders from those Amazon accounts, and confirm orders as shipped once shipped in Teapplix.

Seller SKU as Item Name

As part of this change, we have now hard-wired to the option to use "Seller SKU" as item name. Existing customers will be able to continue with their current option, however, newer accounts will always import Seller SKU as item name. This option is better for inventory management.

Also, for each Teapplix account, you can link one amazon account per country, but not more.

QuickBooks Integration

International Amazon orders will export to your QuickBooks in the currency linked to by the Account and "Customer" record associated with the Amazon International Marketplace. The currency for these two must match:

• If you let Teapplix create one customer per order, the customer for the international Amazon order will be created under local currency (GBP, Canadian Dollar, or Euro). The account these orders deposit to must also be in local currency. For this option to work, you must turn on multi-currency in your QuickBooks.
• If you choose "one customer per marketplace", the "customer" and "account" associated with the Amazon international marketplace must match

Note that there is a current issue with QuickBooks that prevents automatic order export with 3 different currencies. We are still working with Intuit to resolve that. If you need to make that work, you must select the second option above, and export the third Amazon country into US currency.