Open Order Search Enhancements

We have enhanced search on open orders page. Search semantics are now identicial between open orders search and order history search:

  • order id and zip code search are prefix based
  • name, street, memo search will match as long as search string shows anywhere in the field
  • Item name, sku search are prefix based
Posted in Site Updates | 22 Comments

New eBay Configuration and Shipping Method Mapping Tool

We have released a new UI that provides you more options to manage your eBay integration. Click on Setup => eBay to see the new config screen. Changes are:

  • You can select eBay mode vs PayPal mode yourself. Note that if you link any PayPal account to Teapplix, all the eBay account that uses that PayPal account must be linked to Teapplix in PayPal mode.
  • You can adjust the "date" from which Teapplix pull your eBay orders from, subject to eBay limitations.
  • You can set the option (global) to import custom label or listing title as item name.
  • You can also override the default Teapplix shipping class mapping rules.
Posted in Site Updates | 180 Comments

UPS WorldShip Direct Print

We have released a "Direct Print" feature for people using UPS WorldShip integration. This eliminates the steps to save a file and manual upload of your output file:

https://www.teapplix.com/help/?page_id=893

Posted in Site Updates | Tagged , | 192 Comments

Companion Ads

Teapplix is beta testing a pay per ship advertising service in connection with our partners.

The service works this way:

1) Teapplix customer enables the service, which will cause Teapplix to insert an ad image in the ship notification email that is sent out.

2) The tracking page on Teapplix will also contain a graphical banner.

3) At the end of the month, Teapplix will credit your account with revenue from the ad, based on a fixed fee per package shipped. Our revenue model is fixed $ per shipment, regardless of the click back rate of the ad.

Initial Campaign
Our initial advertiser is freeshipping.com. We are looking for shippers that has a large number of daily US shipments through Teapplix. The following orders will qualify: (orders that does not qualify will not be affected and will continue to use existing logic:

  • Orders with a direct email address
  • Order must be shipped with tracking number
  • Order is shipped to a US customer

The graphical ad that will be inserted into your ship notification email is here.

If you are interested in participating, please contact us. there will be no change to any behavior in your account, other than that qualifying orders will have a slightly different ship notification email.

Posted in Site Updates | 154 Comments

Overstock.com support

We just added support for Overstock. Details here.

Posted in Site Updates | Tagged , | Comments Off on Overstock.com support

Open Order Search

We added new methods to search open orders.

Above the open orders table, there is a yellow search bar, enter some value and click on the "Search" button or the magnifying glass next to the field.

Search parameters are sticky. They are applied as you click on links to go to additional pages, until you log out. If you want to remove the search, just click on the "Show All" button.

Details https://www.teapplix.com/help/?page_id=816

Posted in Site Updates | 183 Comments

USPS Price Change January 22nd

The upcoming USPS price change contain some very important changes. Teapplix suggest that you attend Endicia's webinars to fully understand the change.

The biggest impact will be on first class mail. There is now a new name, "First Class Package Service". Also, the "Delivery Confirmation Fee" seems to be removed, however, there are some conflicting stories on how exactly that works. It is not clear yet on how this impacts First Class letters, flats, non machinable letters etc. So make sure you attend one of the webinars below:

Thursday, January 19, 3:00pm – 4:00pm
Tuesday, January 24, 8:00am – 9:00am

This change has more impact than prior year changes, so make sure you understand the impact to your shipping operations.

Posted in E-Commerce | Tagged , | 170 Comments

Upcoming Changes to Remember Weight and Inventory Tables

We are planning on releasing a change to Teapplix remember weight system, in preparation for release of our new inventory management solution.

Currently, the key used for remember weight lookup is the item name on the order line item. For some people, item name is not the SKU of the item. The real SKU is actually assigned to something else in Teapplix, using the remember weight screen, or by populating the product_xref table.

Our planned enhancement will make the "SKU" the key for remember weight lookup. This way, if you have multiple titles mapping to the same SKU, you only need to enter the weight information for the SKU, you don't have to enter weight information once per title.

Our user interface will change accordingly:

  • remember weight screen - this screen will change. The SKU field will auto look up for inventory item already defined, if you select one, the weight information will automatically populate.
  • remember weight screen - if you leave SKU field blank, it is assumed that item name is the same as SKU. Any weight information will be saved under the item name as SKU.
  • Setup => Weight Table screen will be replaced by the "Inventory" tab.
  • Instead of 2 tables: item name to weight, item name to sku, there will now be 3 tables: products table, weight table, and item name mapping table.
  • You can import / export data into all 3 tables under the "Inventory" tab.
  • We have added "customs description" and "customs value" fields on products. These will be used to populate your customs forms. If these values are blank, we will use item description and price sold instead.
  • Item name mapping table only has 2 fields now: name and mapped SKU. All the other fields are moved to the product table.
Posted in Site Updates | Comments Off on Upcoming Changes to Remember Weight and Inventory Tables

DaZzle Direct Print for USPS Letters and APO

We have added additional layout slots for USPS Letters (First Class Letter, NonMachinable Letter, First Class Flat, Non Machinable Flat). If you configure this layout to be different than USPS domestic layout, these type of labels can direct print using a different layout.

We have also added a layout slot for APO addresses. Now you can do direct print for APO.

You can set the layouts used by these shipping methods under Setup => Endicia DaZzle.

Under USPS Domestic, there is now a "letter" filter that picks out all orders that uses letter as shipping method.

Posted in Site Updates | Tagged , , | Comments Off on DaZzle Direct Print for USPS Letters and APO

Site speed issues & server shutdown Sunday from 2 to 4:30pm

We experienced a backup hard drive failure on one of our servers Saturday, Oct 10th. We have replaced the problem server on Sunday. Our site is down from 2pm to 4:30pm pacific time.

If you have custom API integration to Teapplix, please check to make sure that your API logic either has retries, or you resend any api calls missed during that time.

Our site remains slow due to the need to re-sync our hard drive. This is expected to complete in 24 hours.

Posted in Site Updates | 420 Comments