Fix ebay custom label update issue, add sales record number.

We fixed a bug where when you revise custom label for a live listing, sales data afterward may still be showing the old custom label.

In addition, for eBay Selling Manager users, Sales Record Numbers are now displayed on the packing list.

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Switch to utf-8 character set

We switched to UTF-8 as our default application character set. UTF-8 works better in showing international languages.

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Teapplix Releases Shipping Application on eBay Platform

PALO ALTO, Calif. – February 18, 2010– Silicon Valley startup Teapplix announced today the release of its popular Shipping Automation Application on the eBay Apps platform.

Named Teapplix TShip, the application will be directly accessible by eBay sellers under their "My eBay" tab. The tight integration allows eBay sellers to speed up their daily shipping tasks ten fold, without leaving the familiar eBay platform. A 14 day free trial is provided together with free email support.

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Teapplix power outage due to east Palo Alto plane crash

We want to let you know that we are without power in our office on Feb 17, 2010.  Hopefully this gets resolved soon:

http://www.washingtonpost.com/wp-dyn/content/article/2010/02/17/AR2010021703753.html

This power outage does not affect any of the Teapplix's application infrastructure. However, our development and customer support environment is currently offline.

Our main phone number is currently offline. We can retrieve email and voice mail from free wifi spots, but our response will be slower.

This may be a good time to describe a bit of our hosting infrastructure and our backup procedures.

Teapplix's main application site is hosted in Michigan. This include our web servers and our database server.

Teapplix maintains a backup hosting environment in Florida. There is a 5 second database replication between our main site and our backup site. This way the maximum data you lose will be 5 seconds in case our main site is completely destroyed.

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We have our own blog!

Well, part of the plan this year is to open up our website and be more "social". So come check back with us. We are going to add a user forum and start sending updates via twitter, facebook and linkedin groups!

Feel free to let us know where you most want to communicate and get updates from us!

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Teapplix Announces Infopia Integration

Teapplix Announces Infopia Integration


Teapplix announced today the general availability of full integration with Infopia. Teapplix now has bi-directional integration with Infopia. Orders will be downloaded into Teapplix automatically via web services api, and tracking numbers posted back to Infopia.

In production already at several Infopia customers, Teapplix Shipping Automation saves time and money for Infopia customers in their shipping operations.

The full SaaS delivery model means no need to worry about database backup and networking setups. Teapplix frees Infopia customers from doing constant client software patches, and allows them to access their order management system from anywhere with a browser.

In addition, Teapplix's advanced weight modeling capability means that most orders come in ready to ship, without the customer having to enter weight / shipping methods.

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Teapplix Announces Release of QuickBooks Integration

Teapplix Announces Release of QuickBooks Integration


Teapplix today announced the general availability of QuickBooks Integration feature. After extensive user trials, our QuickBooks Integration is ready for production use.

Teapplix can now export your shipped orders as SalesReceipts into QuickBooks automatically. Our SalesReceipt export has the following features:

  • each item is mapped to the correct Quickbooks Inventory Item or Item Assembly, regardless of what channel the order come from and what title / sku it is called
  • SalesReceipts has line item price, shipping charge, insurance charge, PayPal fees and Amazon fees properly represented
  • SalesReceipt has customer name, address, email and shipping info.
  • You can control the accounts that sales proceeds, shipping & insurance fees goes to

In addition, Teapplix can optionally automatically create QuickBooks Inventory Items for you.

Teapplix QuickBooks integration is an optional feature that is priced based on your monthly package volume. QucikBooks Integration is free for smaller volume sellers and $9.99 to $24.99 a month for larger volume sellers. Please click here for pricing details.

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Teapplix Announces Its Merchants Reaches $60 Million GMV in 2008

Teapplix Announces Its Merchants Reaches $60 Million GMV in 2008


Integrated Web-Based Solution Automates Shipping Saving Merchants Time and Money

PALO ALTO, Calif. – January 8, 2009 – Silicon Valley startup Teapplix announced today that within one year of launching its innovative web-based shipping and email automation service, its merchants has exceeded $60 million in annual gross merchandise value.

“Teapplix has proven to be a disruptive shipping automation technology", said Xudong Yan, founder of Teapplix. "Being the only fully web-based shipping platform for online merchants, Teapplix frees merchants from having to do shipping, customer service and order management from one central location. In addition, merchants no longer need to constantly patch their software and perform other time-consuming backups and network management functions."

Teapplix has fully modernized the shipping automation software industry formerly served by desktop tools dating back from the 1990s. Teapplix's innovative "remember weight & dimension" feature handily cuts a merchant's daily shipping label creation time to 20 minutes or less.

"Our success is due to the fact that Teapplix is a very good piece of technology based on years of shipping experience in Silicon Valley," says Xudong. "Customers have validated this by converting to Teapplix in droves."

About Teapplix

Teapplix provides shipping and email automation software for merchants and other small businesses that sell online. We support eBay, Amazon, Yahoo Stores and other popular shopping cart software. Delivered as a web-portal, Teapplix is the fastest and most convenient shipping automation solution that will cut daily shipping time to a fraction of what it is today.

For more information about Teapplix, including a free 30 day trial, please visit www.teapplix.com.

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Teapplix Announces Support of Amazon Seller Central

Teapplix Announces Support of Amazon Seller Central


We have recently introduced support for Amazon Seller Central for Teapplix. Now you can download orders from Amazon, print labels just like how you do it for your eBay / website orders, and upload ship confirmation status back to Amazon.
For details on how to use our Amazon feature, please click on "Quick Start Guides" -> "Amazon Howto" within your Teapplix account. If you do not currently have an Teapplix account, you can register for a free trial here.
Teapplix integrates with Amazon in 2 ways. If your seller central account has XML API access, Teapplix uses XML SOAP API to download your open orders and upload ship confirmation. This can be done at a frequency as fast as every 15 minutes so you can ship your orders as soon as they come in from Amazon.
For accounts without XML API access, Teapplix can import your daily scheduled order report, or your "unshipped items report". In addition, Teapplix creates ship confirmation report for you to upload back to Amazon.
Each Teapplix account can support one Amazon Seller Central account. Pricing for an Amazon account is the same as an extra Ebay account.
Please contact us if you have any questions.

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Teapplix 2.5

New Features

  1. Teapplix Package Insurance
    You will be able to buy package insurance for all your packages, subject to limitations. You can make this choice in 3 ways.

    First you can select to add insurance to all packages over a certain price limit. This is based on the gross value of the order. You turn on this feature under "My Account" tab.

    Second you can select to add insurance for your eBay items if it has mandatory insurance, or it has optional insurance that your customer has opted in. This is again turned on in "My Account" tab.

    Third you can manually add insurance to a package by clicking on the "options" link for the package, and select "insurance".

  2. Signature Requirement
    You can make a package signature required, in a similar way to insurance. This can be automatic base on a value, or manually selected by clicking on the options link.
  3. Manually Marking an Order as Shipped
    You can add a tracking number when you manually mark an order as shipped.
  4. Bulk Delete Old Orders
    During your trial period, you can manually delete all old orders at a certain cutoff date.
  5. UPS Return Shipping Labels
    You can now generate UPS return shipping labels. This is for merchants that will pay return shipping to their customers that need to return / exchange their product.
  6. Number of Order Items
    Number of order line items is no longer fixed at eight. You can add more lines.
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