FAQs

Tracking numbers get converted to Scientific numbers:

When generating Ship Confirmation report, the Tracking number gets converted to scientific format.  This is because Excel automatically converts a long string of numbers.

Workaround would be to:

• save the file as .txt
• open in Excel using the text file import wizard
• checkmark the comma, go to next
• click on the column with the tracking number and change the column type to Text
• click Finish.

The numbers will be then treated as text and it will no be converted to scientific numbers.