Getting UPS Account Rates

When you setup your UPS Online API account, you must fill out the section where it ask your latest invoice data. This is required for you to get your Negotiated Rates.

If you do not have any invoice from UPS, say your UPS account is new, or for some other reason you are unable to authenticate the UPS account number, you will need to contact your UPS Account Manager to have an ABR Exception processed on the UPS backend system "".

If you do not have a contact phone number for your UPS Account Manager, please contact UPS Customer Service at 1-800-742-5877.