Print DHL eCommerce

DHL eCommerce in "Direct Mode"

Printing
To print DHL eCommerce shipping labels, you select a list of orders with assigned shipping methods a weight, and you press the "Ship" button.
Your current window will pop up a modal dialog, and a new window will display showing you all the generated DHL eCommerce labels.
Please note: you must turn on “background graphics” on your browser to print labels for shipping dangerous goods.

End of Day
When you give the packages to DHL eCommerce driver, you must go to Teapplix ActionShip "History => EOD" page, and Select DHL eCommerce End of Day, from the drop down list.  Then click the "Generate" button. This will do 2 things:

  1. It will print a "Driver Manifest", you need to print it and sign it and give it to your driver
  2. It will also cause ActionShip to upload a ESM file (Electronic Manifest) to your DHLGM FTP server. Make sure this happens without errors. If you experience an error, please verify your setup under Integrations => Carriers => DHL eCommerce, to make sure you did not enter a wrong username and password etc, and then retry. If you still cannot resolve it, please contact Teapplix Support.

Cancel
To cancel a label, go to History => Search to find the order, then click "..." on the right of the order. Select Cancel Label. Click "Yes, Cancel This Label". This will move the order to Open Orders queue.

Note: Only do this before you generate the DSM for the day.

Reprint
To reprint a DHL eCommerce label printed in direct mode, go to History => Search. Search for the order, then click "..." on the right of the order. Select "Reprint" to reprint the label.

Note: Only do this on the same day the original label is printed. Otherwise, the DSM / ESM generated above will be wrong.