Amazon Buy Shipping API
Buying shipping label from Amazon is required for participants for “Amazon Seller Fulfilled Prime” programs. Teapplix supports the new Amazon Buy Shipping API so you can purchase shipping labels for Amazon orders directly in Teapplix software, in bulk. And you have the choice to purchase Amazon Labels for your Amazon Seller Prime orders, or for all Amazon orders.
Auto Recognize Prime Orders
Teapplix recognizes Amazon Seller Fulfilled Prime orders automatically. In the “Shipping:” field, Teapplix will show “SELLER PRIME-xxxx”, where xxxx is the speed of shipping class chosen by the buyers, which is typically Standard or 2Day. This allows such orders to be filtered automatically and moved into a separate queue for expedited handling. (To learn how to setup such an automatic filter, go to our Order Management section of the help site.)
Purchase Shipping Labels from Amazon
Sellers that turn on “Buy Shipping API” for their Amazon account will be able to bulk print shipping labels using the same automated process in Teapplix today. To turn on “Buy Shipping API” in your Teapplix account, go to Setup => Amazon, and click the checkbox "Seller Prime order" under “Use Amazon Shipping API for” for your Amazon account that qualifies for the service, and press “Save”.
Teapplix supports all the carriers that Amazon provides today: USPS, UPS and FedEx.
If you will use UPS and FedEx provided by Amazon, but have never setup FedEx and UPS ship methods in Teapplix, you need to expand "Show Advanced Settings" on the Setup->Amazon page, and select those ship methods under Amazon Buy Shipping API.
When you click on the “rate” link in Teapplix on a seller fulfilled prime order, Teapplix shows you the rate of the currently selected method from Amazon, as well as rates for all other shipping methods that Amazon currently allow for such an order.
For each order, based on the buyer's address, Amazon might only allow certain ship methods to be used. If the ship method you selected is giving an error, please click on the Rate action link and find out all the ship methods that are allowed to use for that specific order.
Voiding Labels and Refunds
If a shipping label was printed incorrectly, it can be voided on in Teapplix using the “cancel label” link. The order will be marked as unshipped and return back to open orders.
Note that the refund for the voided label may take five days to five weeks, per Amazon policies and practices. (All charges and refunds for shipping labels are managed in Seller Central.)
Terms and conditions for Amazon Buy Shipping API
Please remember to accept Amazons terms and conditions for their shipping option. If you forget, you will get an error message to go back and accept them before proceeding to use their postage option - https://sellercentral.amazon.com/gp/shipping-manager/terms-and-conditions.html