Extra Packages

Depending on carrier, Teapplix supports printing multiple package labels for each order. The remember weight feature also allows limited support for extra packages.

The "main package"

The main package is the first package for the order. Remember weight feature controls the parameters for shipping this main package:

  • weight
  • shipping method
  • dimensions
  • "identical package count" -- for UPS and FedEx only

Identical Packages

For most carriers, Teapplix can only print one label and produces one tracking number. However, for the following carriers, Teapplix can print multiple labels with the same method, weight and dimension and produce a single "unified" tracking number:

  • FedEx
  • UPS

This is either setup on "remember weight" screen, or for a specific orders on "rates & options" screen. Notice this field is only available when you select a shipping method that belong to the above carrier list.

If you setup identical packages for a carrier that does not support the feature, Teapplix will ignore it and only print one shipping label.

Extra Packages

Extra packages are different packages that can have different weight and dimensions, but are typically limited to the same carrier. This is added on the "rates & options" screen on open orders. Notice each extra package line can also have an "identical package count" supported by the carriers that supports it.

Different carriers treat extra packages differently:

These carriers produce a master tracking number for all the packages within a single order:

  • FedEx (including identical package count > 1)
  • UPS (including identical package count > 1)
  • DHL Express

These carriers will produce a separate tracking number for each package

  • USPS

These carriers currently do not support extra packages and ignores them

  • USPS Presort
  • DHL eCommerce