Teapplix ActionShip can link one or many TopHatter accounts. To link, we need a single "API Key" that you obtain from TopHatter.

Order Sync
ActionShip will download orders, and mark orders as shipped once shipped from ActionShip.

Due to TopHatter API limitation, if you use upsell on TopHatter, you have to manually check orders on your TopHatter dashboard to see if any order has upsell items. ActionShip can only download the base order and the item. We are not able to capture any upsell items into the order.

ActionShip will not be able to "cancel through" to TopHatter. So if you want to cancel an order, you must cancel both in ActionShip and in TopHatter.

Currently, ActionShip will not be able to sync order "shipped" and "cancelled" status from TopHatter to ActionShip.

Inventory Sync

ActionShip Inventory

  • Can download listings including variations
  • Can update quantity onto TopHatter
  • Currently cannot perform price update on TopHatter