To integrate Teapplix with your Bigcommerce account you need to:
- Log in at https://login.bigcommerce.com/login as store's owner.
- Enter store URL in text box Store name
- Click button "Link Bigcommerce Account" displayed on the Setup page
- Agree on request and finish integration
The store URL should be similar to: https://store-a1p0mu.mybigcommerce.com/ you can find it in browser's URL bar when got logged into Bigcommerce Shop Administration area.
All other roles except "owner" are not allowed by Bigcommerce to link accounts. If your account is not "owner" you'll get error "Hold on, you're not authorized to go here"
Although Teapplix supports your own domain names like http://www.example.com, which is linked to your Bigcommerce shop, it is not guaranteed that if you'll enter such domain name we will be able to link accounts.
If you are unable to link the account, you can try to install the Teapplix App from the BigCommerce App store. You can find our App on BigCommerce using this url https://www.bigcommerce.com/apps/teapplix/. Once you installed the Teapplix App, it will create the link for you in your Teapplix account.
After you finished the integration with your BigCommerce Store, you should start seeing the orders donwloaded to your account shortly. We will download Bigcommerce orders based on the order dates.