To integrate Teapplix with your Bigcommerce account you need to:

  1. Log in at as store's owner.
  2. Enter store URL in text box Store name
  3. Click button "Link Bigcommerce Account" displayed on the Setup page
  4. Agree on request and finish integration

The store URL should be similar to: you can find it in browser's URL bar when got logged into Bigcommerce Shop Administration area.

Although Teapplix supports your own domain names like, which is linked to your Bigcommerce shop, it is not guaranteed that if you'll enter such domain name we will be able to link accounts.

We will download Bigcommerce orders based on the order dates.

If you are unable to link the account, you can try to install the Teapplix App from the BigCommerce App store. This will create the linking for you and you should start seeing the orders donwloaded to your account shortly.

All other roles except "owner" are not allowed by Bicommerce to link accounts. If your account is not "owner" you'll get error "Hold on, you're not authorized to go here"