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Shopify
If you have a Shopify account, you can connect it to ActionShip.
Setup Integration on ActionShip
Follow the steps below to set up the integration in ActionShip:
- Login to ActionShip, go to Integrations => Marketplaces & Carts,
- click + Add Marketplaces, and select Shopify. Click Close to close the available marketplaces window.
- Click + Add Shopify Account, enter a name for Domain, then click the "Link Shopify Account"
- Follow the steps to login to your Shopify account and finish the integration.
Setup Integration on Shopify
- Log into your Shopify account and click “Add Apps” on the left hand menu bar.
- Select the “Shopfy App Store” butto at the bottom of the “Picked for you” pop-up window.
- Search for ActionShip in the Shopify App Store. On the ActionShip Shopify app listing click the black “Add App” button.
- Click the green “Install App” button.
- When you click the green “Install App” button, you will be taken to the ActionShip registration form. If you do not have an ActionShip account you can create one now. If you already have an ActionShip account click the blue “Link to an existing Teapplix account” to connect your Shopify store to ActionShip.
- When you click the blue “Link to an existing Teapplix account”, you will be taken to the ActionShip login screen. Enter your account name, email address, and password information.
- Once you have successfully logged in, you will be taken to the ActionShip Marketplaces & Carts page. There will be a green banner at the top of the page that reads, “Shopify account linked successfully”.
Please note that, Shopify has order name and order number, they normally are not the same. For example, The name of an order can be #1009A, but the order_number for this order is 1016.
And if you modify an order, the original order will be cancelled and a new order will be created. So when you try to find a Shoplify order in ActionShip, please make sure to use the right order number.
Map Shopify Ship Method
In order to have the ship method automatically set for the Shopify orders when they are downloaded, you can setup an automatic shipping method translation rule.
- On Integration->Marketplace->Shopify page, expand “Shipping Method Translation Table and click Add One” on the right hand side.
- First enter the Shopify shipping method on the Source Shipping Method field. Then select the drop down menu “Teapplix Ship Method” and choose which ship mehtod you want to use.
You can map as many shipping methods as they need to by setting a different string and name for each translation.
Cancels and Refunds
If you cancel an order on Shopify that is already imported to ActionShip, the order will be cancelled in ActionShip after the next sync with Shopify.
Order Items Change
If buyer add additional items to an order that has already been paid and downloaded to ActionShip, the new items will be added to the same order in ActionShip after the next sync with Shopify.
Shipped Orders
If you have orders marked as shipped on Shopify that is already imported to ActionShip, those orders will be marked as "Shipped" on ActionShip. Normally it will take 30 minutes to 1 hour, so make sure you don't ship the order again in ActionShip.