Companion Ads

Teapplix is beta testing a pay per ship advertising service in connection with our partners.

The service works this way:

1) Teapplix customer enables the service, which will cause Teapplix to insert an ad image in the ship notification email that is sent out.

2) The tracking page on Teapplix will also contain a graphical banner.

3) At the end of the month, Teapplix will credit your account with revenue from the ad, based on a fixed fee per package shipped. Our revenue model is fixed $ per shipment, regardless of the click back rate of the ad.

Initial Campaign
Our initial advertiser is freeshipping.com. We are looking for shippers that has a large number of daily US shipments through Teapplix. The following orders will qualify: (orders that does not qualify will not be affected and will continue to use existing logic:

  • Orders with a direct email address
  • Order must be shipped with tracking number
  • Order is shipped to a US customer

The graphical ad that will be inserted into your ship notification email is here.

If you are interested in participating, please contact us. there will be no change to any behavior in your account, other than that qualifying orders will have a slightly different ship notification email.

Posted in Site Updates | 154 Comments

Overstock.com support

We just added support for Overstock. Details here.

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Open Order Search

We added new methods to search open orders.

Above the open orders table, there is a yellow search bar, enter some value and click on the "Search" button or the magnifying glass next to the field.

Search parameters are sticky. They are applied as you click on links to go to additional pages, until you log out. If you want to remove the search, just click on the "Show All" button.

Details https://www.teapplix.com/help/?page_id=816

Posted in Site Updates | 183 Comments

Upcoming Changes to Remember Weight and Inventory Tables

We are planning on releasing a change to Teapplix remember weight system, in preparation for release of our new inventory management solution.

Currently, the key used for remember weight lookup is the item name on the order line item. For some people, item name is not the SKU of the item. The real SKU is actually assigned to something else in Teapplix, using the remember weight screen, or by populating the product_xref table.

Our planned enhancement will make the "SKU" the key for remember weight lookup. This way, if you have multiple titles mapping to the same SKU, you only need to enter the weight information for the SKU, you don't have to enter weight information once per title.

Our user interface will change accordingly:

  • remember weight screen - this screen will change. The SKU field will auto look up for inventory item already defined, if you select one, the weight information will automatically populate.
  • remember weight screen - if you leave SKU field blank, it is assumed that item name is the same as SKU. Any weight information will be saved under the item name as SKU.
  • Setup => Weight Table screen will be replaced by the "Inventory" tab.
  • Instead of 2 tables: item name to weight, item name to sku, there will now be 3 tables: products table, weight table, and item name mapping table.
  • You can import / export data into all 3 tables under the "Inventory" tab.
  • We have added "customs description" and "customs value" fields on products. These will be used to populate your customs forms. If these values are blank, we will use item description and price sold instead.
  • Item name mapping table only has 2 fields now: name and mapped SKU. All the other fields are moved to the product table.
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DaZzle Direct Print for USPS Letters and APO

We have added additional layout slots for USPS Letters (First Class Letter, NonMachinable Letter, First Class Flat, Non Machinable Flat). If you configure this layout to be different than USPS domestic layout, these type of labels can direct print using a different layout.

We have also added a layout slot for APO addresses. Now you can do direct print for APO.

You can set the layouts used by these shipping methods under Setup => Endicia DaZzle.

Under USPS Domestic, there is now a "letter" filter that picks out all orders that uses letter as shipping method.

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Site speed issues & server shutdown Sunday from 2 to 4:30pm

We experienced a backup hard drive failure on one of our servers Saturday, Oct 10th. We have replaced the problem server on Sunday. Our site is down from 2pm to 4:30pm pacific time.

If you have custom API integration to Teapplix, please check to make sure that your API logic either has retries, or you resend any api calls missed during that time.

Our site remains slow due to the need to re-sync our hard drive. This is expected to complete in 24 hours.

Posted in Site Updates | 420 Comments

Search by Tracking Number, Cancelled Order Search

You can now search for Cancelled orders under Order History. You can use this feature to get a list of orders to refund.

In addition, you can search orders by tracking number.

We also made a change to search display for combined orders:

  • If you combine orders A & B into C, and ship C.
  • When you search for shipped orders A & B & C all display.
  • Order C will have a check box so you can print the packing list for the actual shipment.
  • Order A & B will not have a checkbox, so you don't accidentally generate a packing list for them and ship them.
Posted in Site Updates | 256 Comments

New HK China Label layout, updated javascript

We released new layout for HK China label:

  • A Hong Kong CN22 + address label on a A4 half page
  • US integrated CN22 form

You can choose which one you want under Setup => Shipping.

In addition, we have updated HK Post weight so that you can enter weight in "grams".

Also, a bug on manually entered order ("Add") is fixed.

Please clear your browser cache.

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Country bug fixed, oscommerce based shopping carts subtotal

We released several bug fixes:

1) update and combine error for certain countries are fixed.

2) for oscommerce based shopping carts (zencart, oscommerce, creloaded), the order line item subtotal is wrong, this has been fixed for new orders imported after 11/02.

Posted in Site Updates | 787 Comments

Combine orders

Support for combining orders with a single click, works on orders from all sources:

https://www.teapplix.com/help/?page_id=497

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