Sticky ship dates, no order auto checkbox

We have released some enhancements:

1) you can now select to "save" the ship date selection for the current session. For example, if you select "Ship Date" to be "Tomorrow", you can save it so that all open order display shows "Tomorrow" as ship date by default. This election will be good until you save another ship date or log out.

2) Orders displayed under "Hold", "Combine", "Custom1", "Custom2" queue will no longer automatically be "selected".

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Shipping from HK & China to the US

We have released an experiment shipping label layout to help customers who need to ship from Hong Kong, China and other countries to the US.

Select a list of orders, and press on the "HK China Label" button and you will see an integrated CN22 form / address label print out, 2 per page. After that you can use bulk update to mark the order as shipped.

Please send us feedback on this feature.

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Support for Firefox 7

We have released a revised plugin for Firefox 7. Please click on "Quick Start Guide" => Firefox and install or upgrade your plugin to make "USPS Direct Print" work.

Posted in Site Updates | 178 Comments

Support for NewEgg Marketplace

We have just released support for NewEgg Marketplace.

Teapplix fetch orders from NewEgg via ftp and confirms orders as shipped automatically. To setup NewEgg integration, go to Setup => Others => Shipping Carts, and select "newegg" as your source and fill in your ftp details.

You need to ask NewEgg for ftp access. Also, you need to setup your NewEgg account to generate order reports in CSV format.

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New lower insurance rates for USPS international

The discount package insurance you purchase through Teapplix will be cheaper starting October 1st, 2011. For international USPS shipments, rates for insurance will be $0.89 per $100, no matter what mail class.

The limit is $5000 for Priority Mail / Express Mail International and $1000 for First Class International.

Domestic rates for USPS will remain $0.69 per $100 whether you have delivery confirmation or not.

The limit is $5000 if you have tracking, $1000 if you don't.

Rates for UPS / FedEx shipments will remain at $0.40 per 100 for domestic and $0.50 per $100 for international.

Remember you can put in automatic rules to add insurance, with separate rules for domestic vs international, under "Setup" => "Insurance". Often times, rates are cheaper than adding signature requirements, while still have your package protected for loss or damage.

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Sears / Buy.com order import changes

We will revise our Buy.com and Sears Marketplace import tonight, 9/20 around 9pm PDT.

Previously, we assign the item title => Teapplix item name.

After the change, we will assign the SKU => Teapplix item name. The Sears/Buy.com item title will become Teapplix item description.

The main impact is that your remember weight entries may need to be revised for these orders.

Teapplix is gradually revising other marketplace imports such that Teapplix item name will always correspond to the SKU on those marketplaces. Here's what will eventually happen to other marketplaces

  • Amazon - currently a user option, in future this will be hardwired to import SKU to item name
  • eBay - currently a Teapplix set via email requests (SKU in custom label field)
  • NewEgg - hardwired to import SKU as item name
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High Value Amazon FBA Orders Missing

We had a problem importing FBA orders. Some orders with high value was incorrectly classified as non fba and skipped during our FBA import. This is now fixed.
You can download old XML Settlement Reports from Amazon, and manually import into Teapplix under "Open Orders" => Import, and the missing FBA orders will show up. This will not cause any duplicates.

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Get Endicia for Free!

Endicia has a new program starting this month that gives you the opportunity to get your DYMO Endicia service without a service fee!*
How does it work? Endicia Premium users can earn free service each month one of two ways. Simply meet the requirements for either of the two options below by printing any combination of postage from the qualified mail classes listed.
• Receive a free month of service for every month you:
o Use ONLY Priority Mail®, Express Mail®, Priority Mail International® and Express Mail International® – no other mail classes are printed
o Spend at least $500 in postage
• OR receive a free month of service for every month you:
o Use ANY mail class
o Spend at least $1,500 in any combination of Priority Mail, Express Mail, Priority Mail International and Express Mail International postage
The best part? All you have to do is ship!
There are no agreements or commitments to sign and no reports to submit. DYMO Endicia will run qualification reports automatically every month. At the end of each month that you meet the requirements, we will credit your account – no messy upfront payments or end of month reimbursements!

* Postage, insurance and store purchases are not included. Program is subject to change.

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Expanded Insurance Coverage for International Countries

Teapplix Package Insurance powered by ShipSurance has added 51 additional countries to the list of eligible countries. Newly added countries include Brazil, Indonesia, etc. For detail list see:


https://www.teapplix.com/how/insurance/insurance_rules.html

In addition, now you can set a separate insurance threshold for international vs domestic orders. Please see Setup => Insurance in Teapplix for details.

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Switching to Amazon MWS

Teapplix has switched to using MWS for Amazon integration. MWS is Amazon's latest API to download orders and confirm order shipped.

For accounts signed up after Sept 12, 2011 you will automatically be using MWS. For existing Teapplix accounts, you will continue to use our SOAP based integration method until we convert everyone at a to be announced later date. If you want to switch to MWS early, please contact support.

One benefit of MWS based integration is that you get to control the frequency of Amazon order download. You can select hourly, every 30 minutes, or every 15 minutes. In addition, we plan to expand to non US Amazon sites in the future.

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