Help TopicsExpand all | Collapse all
Generic CSV and Ship Upload CSV
Teapplix ActionShip supports importing orders from a CSV or XLS formatted file. The imported orders will be classified as "generic" source.
You can download a sample file below. You are responsible for mapping your orders into this format.
Here is a sample of our GenericCSVImport.
How to import the file:
Go to Orders->Normal page, click the "Import" action on the top right. On the import page, select the file, change the file type dropdown list to "Import Generic CSV", then click "Start Upload" button. Upon finish, it will display a result message.
- ActionShip requires that order ids are unique in each Teapplix Account. So make sure you do not import orders with ids that are used by other orders imported into ActionShip.
- You must use correct string for ship method. You can find the full list of the ActionShip ship methods for US Shipping Carrier .
- Some of the address zipcode has 0 at the beginning or end. To make sure they are not trimmed out in the CSV file, you need to make sure the format of that column is set to zipcode.
Importing orders via Generic CSV files into a Specific Order Queue
This can be done by adding a “QueueID” field to the Teapplix Generic CSV file. We recommend adding the “QueueID” as last column. See here for more info.
Generic Ship Confirmation
After "generic" orders are shipped in ActionShip, you can generate a "Generic Ship Confirmation File" from ActionShip under Report => Shipment Reports. Only "generic" orders will be included in the report. This ship confirmation file can be used to communicate shipping status, tracking number, postage costs, etc to other parties.
Bulk Upload Shipping Info to ActionShip
Here is a sample of our Bulk Upload Ship Confirm CSV File.
If you ship orders outside of ActionShip, by a 3rd party drop shipper for example, you can ask them to sends you a "Bulk Upload Ship Confirmation" file. They must use correct string for ship method. You can find the full list of the ActionShip ship methods for US Shipping Carrier .
How to upload the fie:
You can upload the file on the Orders page, using the "Upload Drop Ship Result" action link on the top.
Once uploaded, the corresponding ActionShip orders (matched by txn_id) will be closed from open orders, and their status and tracking numbers will be uploaded back to upstream marketplaces and shopping carts.