Teapplix supports importing from Generic CSV format. The orders will be classified as “generic”, and imported from the “Import” link under Open Orders.
You can download a sample file below. You are responsible for mapping your orders into this format.
Here is a sample of our GenericCSVImport.
Note that Teapplix requires that order ids are unique in each Teapplix Account. So make sure you do not import orders with ids that are used by other orders imported into Teapplix.
Importing orders via Generic CSV files into a Specific Order Queue
This can be done by adding a “QueueID” field to the Teapplix Generic CSV file. We recommend adding the “QueueID” as last column. See here for more info.
Generic Ship Confirmation
After “generic” orders are shipped in Teapplix, you can generate a “Generic Ship Confirmation File” from Teapplix under “Order History” => Shipment Reports. Only “generic” orders will be included in the report. This ship confirmation file can be used to communicate shipping status, tracking number, postage costs, etc to other parties.
Here is a sample of our Generic Ship Confirm CSV File.
Uploading “Generic Ship Confirmation” to Teapplix
If you ship orders outside of Teapplix, by a 3rd party drop shipper for example, you can ask them to sends you a “Generic Ship Confirmation” file, you can upload the file under “Upload Drop Ship Result” link on Open Orders page. Once uploaded, the corresponding Teapplix orders (matched by txn_id) will be closed from open orders, and their status and tracking numbers will be uploaded back to upstream marketplaces and shopping carts.