Primary Email Address

If you setup PayPal integration to Teapplix (IPN and / or API), make sure you enter your PayPal primary email address and only primary email address into Teapplix. If you have multiple PayPal accounts, you enter one primary email address into Teapplix per PayPal account linked to Teapplix.

If you changed your primary email on PayPal, you must remember to immediately update the email address in Teapplix. If you forgot to do so, you may be missing some orders. To correct that:

  • If you setup API integration, do nothing, Teapplix will pull the orders after one hour
  • If you setup IPN and no API, then after correcting the primary email address on Teapplix, you must go to PayPal IPN History, find the missing orders and press "ReSend" to re-send those IPN to Teapplix