Fulfillment By Amazon (FBA)
Teapplix ActionShip can import Fulfillment By Amazon orders.
How to Turn on Import of FBA Orders
Navigate to Integrations => Marketplaces & Carts => Amazon. Click the pencil icon on the right to edit the Amazon settings. Check the "FBA Orders" checkbox then click "Save".
FBA orders will import into ActionShip as shipped orders and will not show up under "Orders" page.
If you have old XML Settlement reports from Amazon, you can import them into ActionShip on the Orders => Normal page using the "Import" action link found top right. Note these orders will be imported with no address and buyer name.
Returns & Refunds
ActionShip will handle "returns and refund" information in the Settlement Reports. You can choose to record returns and refunds in QuickBooks.
Exporting FBA Orders to QuickBooks
When Actionship exports Amazon orders to QuickBooks, we give you a choice to "record Amazon Fees"
- If you record Amazon Fees, FBA orders will export to QuickBooks "after" we have downloaded the settlement report. You can verify this by clicking on "update" link to the order, if the "fee" box is empty, it means the Settlement Report has not been downloaded.
- If you do not record Amazon Fees, FBA orders will export to QuickBooks as soon as they come into ActionShip.
Multi-Channel Fulfillment Orders
ActionShip does not import FBA "Multi-Channel Fulfillment" Orders. Only orders sold by Amazon are imported.
If you use ActionShip InventoryAdvisor, FBA Orders imported into ActionShip does not deduct from inventory, this is because FBA inventory is not calculated by ActionShip. Rather, it is synced from FBA via API.
The number of FBA orders do not count toward Shipping but they do count toward Accounting Integration regarding the monthly subscription pricing.