5 Easy Ways to Grow Your eCommerce Business

Build Your Brand Awareness

Brand awareness is how memorable a brand is to its target audience. Think of some big-name brands like Starbucks or Microsoft. Can you think of their logo? What do they sell? Where can you find their products or services? You want your target audience to be able to easily recognize your logo. You want your target audience to be easily able to find your business.

One great way to improve brand awareness is to post regularly on social media. Being active on social media is a great way to get your business in front of your target audience. Post regular content and interact with other accounts on social media.

Use Email Marketing

Email marketing is a great way to stay connected with your customers. Building quality email campaigns and managing contacts is a great way to grow your business. Email marketing lets you directly contact current or potential new customers with new offers, product releases, or deals. Email marketing can encourage customers to repeat purchases or reach out to customers who have abandoned their online shopping carts. 

Not only is email marketing a great way to communicate with your customers, but it is also one of the most efficient marketing tools. Email marketing has a return on investment of $36 for every $1 spent. If you’re looking to grow your business on a budget, email marketing is your best option.

Improve Your Customer Service

Consumers are more likely to buy from your business if you are easily contactable and provide timely resolutions. Good customer service builds trust and loyalty in consumers. And keeping loyal customers is one great way to increase profits. It costs a business seven times more to gain a new customer than to retain an existing customer.  

To keep customers happy, make sure that your contact info is easy to find. Respond to any customer questions, complaints, or concerns as soon as possible. The longer you take to respond to a potential customer, the more likely they are to purchase from your competitors. Have a simple, return policy outlined on your website. Having a clear return policy in place helps customers feel more confident in their purchases.

Sell in More Marketplaces

Don’t overlook the potential growth of selling in more marketplaces. Did you know many traditional big-box retailers like Target, Home Depot, Sears and others allow 3rd party dropship retailers? Teapplix can integrate with many of these retailers via EDI connections and supports the full order and inventory lifecycle. Teapplix ActionShip integrates with over 50 marketplaces. Sell on Walmart, Sears, Amazon, and others. Teapplix makes it easy to expand your business.

Another way to grow your eCommerce business is to sell internationally. Many eCommerce platforms have translation plugins and add-ons to allow you to sell your products around the globe. You can also sell your product on international marketplaces like Etsy or eBay. One of the advantages of an eCommerce store over a traditional brick-and-mortar business is the ability to sell to a wider audience. And shipping globally is easy with Teapplix’s shipping automation. Teapplix works with many shipping carriers and offers global shipping options. 

Invest in Automation

Market automation software is a great way to increase sales. You can use marketing automation software to send sequences of emails to new customers. These emails can offer product information, explain your return policy, or include special discounts on related products. You can also use this software to send messages about customer events, such as special deals on their birthday or seasonal sales for holidays. 

Automated customer service means your customers can access support any time of the day and any day of the year. Automating your customer service could include using chatbots to respond to customer questions. Customer service automation can also provide simple troubleshooting instructions. Support automation can enhance your customer service and improve response time and availability. 

Shipping is one of the biggest expenses for an eCommerce business. Not only does shipping make up one of the biggest financial expenses for an eCommerce business, but it is also one of the biggest time expenses. Automating your shipping process can save you time and money which can help you grow your business. Choosing a good shipping automation platform is important for the success of your business. When looking for a shipping automation platform, consider the software interface, tracking support, carrier options, and what eCommerce platforms it can integrate with. ActionShip by Teapplix offers multiple carriers with global shipping options and it can be easily integrated with major eCommerce platforms.

Posted in E-Commerce | Comments Off on 5 Easy Ways to Grow Your eCommerce Business

Amazon Buy Shipping Fixed

We have fixed Amazon Buy Shipping under the new Amazon Selling Partner API. Rate quote, label printing and cancel all work. Please contact support if you experience any issues.

Posted in shipping | Comments Off on Amazon Buy Shipping Fixed

Shipping Automation Can Improve Your Business

Every business looks to cut costs while growing profits. Reducing overhead expenses can include managing inventory more efficiently or switching to a remote workspace. However, automation is one great way to reduce business expenses. If you’re an eCommerce business owner, you know that one of your biggest expenses is shipping. Saving money is one big reason to automate your shipping, but it isn’t the only benefit. 

Reasons Why You Should Automate Your Shipping

  • Reduce Cost
  • Increase Shipping Speed 
  • Increase Shipping Accuracy
  • Optimize Supply Chain
  • More Growth Opportunities
Image of opened and empty cardboard shipping boxes.
Image of opened and empty shipping boxes

First, this article will go over how automated shipping can save you money. Then, we will cover the ways automation can improve shipping speed and accuracy. Next, we will explain how shipping automation can help your supply chain. Finally, we will discuss the growth opportunities that come from shipping automation.

Reduce Costs

It might seem counter-intuitive that outsourcing shipping would save your business money. But DIY-ing your shipping actually has more costs than just shipping and postage. 

Automating your shipping with software like ActionShip by Teapplix can save you money by getting you the lowest shipping rate. Teapplix ActionShip includes a Rate Shop option. With SmartMethodTM, you can rate shop for a particular order and origination address and easily find the cheapest carrier. With Rate Shop, you can choose as many carriers and shipping options as you would like to compare. This lets you easily and quickly find the best shipping rate.

Shipping automation software often includes shipping insurance at a heavily discounted rate. Shipping insurance is critical for eCommerce businesses. Package theft is a serious concern for business owners and online shoppers. In a 6-month period, more than half of online shoppers did not receive at least one package they ordered. Shipping insurance protects you from package theft, damaged packages, or lost packages. Teapplix ActionShip provides shipping insurance to all users at a substantial discount over the rate charged by shipping carriers.

Shipping automation can save you money on shipping rates, shipping insurance, labels, and packaging. Teapplix ActionShip can find you the cheapest shipping rates with its Rate Shop option and can offer you big savings on shipping insurance.

Automated shipping software also saves you time. Instead of packing items or waiting in line at the post office, you can spend your time growing your customer base or developing new products. Time is money for entrepreneurs. Saving time on shipping allows you to invest that time back into your business and can make your business more profitable.

Increase Shipping Speed 

Teapplix ActionShip can save you time by letting you batch ship orders. Batch shipping lets you organize multiple shipments into your own customized groups. Rather than spend time printing each individual order, batch shipping lets you print up to 2000 labels in one batch. Set up group orders based on the shipping carrier and label size. Teapplix ActionShip even lets you batch rate shop. Easily find the cheapest shipping rate for multiple shipments.

Teapplix ActionShip remembers weight dimensions and shipping methods based on the item name. If you have a popular item, you can easily ship multiple orders of that item without having to reenter the product’s dimensions each time. The sooner you ship out a product, the sooner your customer receives that product and the happier your customers will be. 

Increase Shipping Accuracy

Automated shipping reduces human errors that can be costly for your business. Look for shipping automation with address validation. Teapplix ActionShip has the ability to verify the address of multiple addresses. Don’t risk customer satisfaction with shipping mistakes. 

Teapplix ActionShip also offers scan-based shipping. Scan-based shipping allows you to scan your products and it will generate the shipping label for that order. As you scan each product label, you will be notified of the quantity needed for each order. This allows you to easily and accurately pack each order.

Automating the logistics of shipping can significantly improve shipping accuracy and customer satisfaction. Teapplix ActionShip can help you avoid costly shipping mistakes.

Optimize Supply Chain

Automations are one of the best ways to overcome supply chain issues. Optimizing and automating your business is the best way to maintain a competitive edge. Automation can make your business more resilient to recessions, pandemics, and other unpredictable events. 

Teapplix ActionShip allows you to track inventory including stale products and products in storage. Track inventory across multiple warehouses easily with flexible fulfillment options. Teapplix ActionShip offers comprehensive reports and sales forecasts. This allows you to make informed decisions on current and future industry trends.

When automating your shipping, look for software with important integrations in inventory and order management, tracking and reporting. ActionShip by Teapplix has many integrations that allow you to optimize accounting, inventory, and warehouse management. ActionShip’s integration with QuickBooks helps manage all your financial and inventory tracking.

More Growth Opportunities

When selecting automation software for shipping, make sure they offer carriers and shipping services that your business needs. Shipping automation frees you up to grow your business in new ways. Teapplix ActionShip integrates with over 50 marketplaces. This allows you to easily expand your business to new marketplaces. Manage orders, inventory, and print marketplace-specific labels for platforms like Wayfair, Amazon, Shopify, BigCommerce, and more. Grow your business with Teapplix ActionShip and sell on more marketplaces.

Be sure that the automation software you select can grow with your company. Shipping automation allows you to ship from more locations and even expand to ship globally. Teapplix Actionship offers multiple US domestic and international carriers. With integrations for FedEx, UPS, DHL, and more you can easily expand your shipping options to reach even more customers.

Shipping automation frees up your time to focus on growing your business. Automation allows you to focus on your company core and what sets your company apart. With automation software making sure your orders ship accurately and on time, you can focus on staying competitive in the business world.

Summary

Shipping automation saves you time and money. Ship faster and more accurately with shipping automation software like Teapplix ActionShip. Easily find the best rates for shipping orders. Automation frees up your time so you can focus on growing your business and selling on more marketplaces.

Posted in E-Commerce | Comments Off on Shipping Automation Can Improve Your Business

Important – eBay API Migration

eBay has over the weekend switched off the 'large merchant services API' that Teapplix currently uses for mark orders as shipped. As a result orders you shipped over the weekend may not be marked as shipped.

Teapplix has implemented new eBay REST API. To migrate to this new REST API, you need to go to (new ui) integration/marketplaces --> and delete the eBay token and link eBay again.

New REST API token will have a 'Renew' button in Teapplix new ui. Old integration will not have a 'Renew' button, you should delete all such token and link again.

After link, you can sync orders and verify that orders are marked shipped successfully on eBay.

If you use PayPal integration to download your eBay orders, please note that this new REST API do not support PayPal integration anymore, and you must remove your PayPal integration. Otherwise you will get duplicate orders.

Also, the new REST API integration requires all 'variations' you sell has SKU setup and not just a title.

Posted in all | Comments Off on Important – eBay API Migration

Amazon Mark Shipped Issue

We are getting reports of Amazon not honoring our mark-shipped command. Amazon does not return any error to Teapplix either when this happens. This may cause your accounts to have problems.

Currently the only way to solve this, is to find such orders on Teapplix, and click 're-upload tracking'. Sometimes you have to do this several times to succeed on Amazon.

Please monitor your orders on Amazon to make sure they are all marked as shipped timely.

Posted in shipping | Comments Off on Amazon Mark Shipped Issue

Issue with listing download

Over the last 2 days, we had an issue on our site, where a default option was accidentally turned on that downloaded quantity and weight from your listings into Teapplix. This has been turned off but some incorrect records may have already been downloaded into your Teapplix account.

For Item Weight

  • if you already have item weight saved, nothing happens
  • if you not have remember weight, and your listing included weight information, Teapplix may have created new weight records. If this is not desired, please review your 'item weight' screen and delete those records

For Item Quantity

Your existing enter quantity data may have been replaced with quantity data downloaded from listings. To recover please delete the downloaded records and reload your quantity information.

Posted in inventory | Comments Off on Issue with listing download

Announcing ‘do not ship’ list

Teapplix has started a register service where customers can register their address as 'do not ship'. Once a consumer register their address, any e-commerce purchase to the registered address will not ship.

The service allows consumer avoid the hassle of getting bombarded with packages, especially during Covid-19.

'The response has been tremendous", says Teapplix founder & CEO ...

Posted in all | Comments Off on Announcing ‘do not ship’ list

Added Amazon Countries: Singapore, Turkey & Brazil

We have added 3 more countries to our Amazon support: Singapore, Turkey and Brazil.

All our Amazon features are supported, MFN / FBA order sync, inventory quantity management, export to QuickBooks etc.

Posted in Site Updates | Comments Off on Added Amazon Countries: Singapore, Turkey & Brazil

Google Shopping Actions

Teapplix recently added support for Google Shopping Actions, a latest Google service that allows you to list and sell products on Google directly and pay only commission when your products is sold. No per click fees. You do not need your own website to sell on Google.

Teapplix ActionShip can link your Google Account and automatically sync orders for shipping, sync inventory to control quantity, and even launch products onto Google.

Google Shopping Actions is a significant new opportunity for sellers. We feel like everyone selling on other channels should try Google Shopping Actions asap. To signup your Google Merchant account and start selling, visit the following link:

https://services.google.com/fb/forms/retail-shopping-actions/

Posted in Site Updates | Comments Off on Google Shopping Actions

Shipping Insurance for eCommerce Sellers

Teapplix ActionShip users enjoy a full featured shipping and inventory platform with over 50 marketplace integrations. This allows retailers and shippers the ability to tie into multiple channels and ship their merchandise from a single, consolidated solution.

Even though most users know about the time savings that ActionShip provides, many are missing out on the integrated shipping insurance product offered within ActionShip. Partnering with Shipsurance, ActionShip provides discounted shipping insurance options to all of their U.S. based customers. This often overlooked piece of the shipping process can save shippers thousands of dollars in shipping fees and provide a simple claims process if something is damaged or lost in transit.

The shipping carriers offer declared value protection for your shipments that are often costly and the coverage is contingent on proving they are at fault if something happens. Third party insurers, such as Shipsurance, provide full, all-risk coverage for your packages in transit, often at a fraction of what the carriers charge. Not only is it more cost effective, shipping claims are typically paid within a week!

Some of the benefits of using ActionShip’s built in insurance offering are:

Lower Rates – Save over 50% off of the carrier declared value costs. Cover shipments sent via DHL eCommerce, DHL Express , FedEx, FedEx FIMS, FedEx SmartPost, OnTrac, UPS, UPS Mail Innovations, and the USPS.
Broader Coverage – Coverage is all-risk with easy to read and understand coverage rules.
Real Insurance – The carriers declared value coverage require you to prove carrier negligence. ActionShip’s insurance solution through Shipsurance do not require proof of negligence.
Claims – Handling and managing claims through the shipping carriers can be an eye opening experience. When insuring through ActionShip, the paperless claims process can be streamlined with the entire lifecycle usually lasting less than one week. You will deal with a personal agent that will be courteous and helpful thought out the process.
Automation – Using ActionShip’s automation rules, shippers can set the system up to automatically cover outbound packages based on specific rules, making training new users a piece of cake.

Retail ecommerce sales are expected to hit $4.1 trillion by 2020. Selling online is a channel all retailers must follow and using ActionShip as a shipping platform will take care of the shipping side of the business. Along with the built in shipping insurance coverage, retailers can make sure their shipments are covered while in transit and that they will be made whole again if something happens to the packages while they are in transit.

Posted in E-Commerce | Comments Off on Shipping Insurance for eCommerce Sellers